Complimentary Services

• Check-in pick-up & Check-out Drop-off to/from location in the Niseko Area

• Meeting guests upon arrival

• Assigned host

• Welcome flowers and bottle of sparkling wine from local winery

• Nespresso capsules at check-in

• Toyota Hi-Ace van (winter season only - Dec 1st - Mar 31st)

• Bed linen & towel change every third day (for bookings of 6 days or longer)

  • Towel change every other day can be requested

• We can help arrange the following*:
  (Service/goods are not included in the rental fee and guest must pay for it at cost)

  • Private (airport) transfer and taxi service

  • Car rental from our partner in Niseko or Chitose airport

  • Luggage/package courier services (domestic only)

  • Pre-arrival fridge stock

  • Private Chef - starting from winter 2023/24 season - Click here

• Restaurant reservation

• BBQ grill & set (summer season only)

Extra Services

At a fee of 19,800 JPY per day for all extra services (not including driver after 6pm as it is subject to extra fee)

or

A la carte

• Driver to/from Setsuin and Niseko resort areas & Kutchan town

  Available from 8am to 6pm daily; bookings should be made a day prior and subject to availability

  11,000 JPY per day

  • Up to 4 guests per ride for comfort in our Volvo XC90 but can seat maximum of 6 guests if required but with limited luggage space.

  • Can use the house’s Hi-ace van if requested

  • Request for after 6pm is subject to extra fee

• Reservation service (restaurant, spa, haircut, pubic transport tickets, car rental (non partner), etc)*

  2,200 JPY per reservation

• Arrangement of ski/snowboard-gear rental bookings*

  2,200 JPY per booking

• Arrangement of ski & non-ski activity bookings*

  2,200 JPY per activity

• Grocery Shopping

  Available from 9am to 6pm daily; bookings should be made a day prior with purchase list. Service shall depend on availability at the time of booking.

  3,300 JPY per trip

*Request should be made at the latest a week prior and subject to availability of at the time of request. We can certainly try to accommodate last-minute request but will be subject to availability at the time of request.

All prices include 10% consumption tax